E-commerce Rating and Review tools

Today is the world of technology and social media. We are living a busy and hectic life. Online business is growing fast nowadays. Everyone wants to purchase online to save time. Online consumers want to trust your product and transparency. Consumers want high degree of transparency and trust. For this purpose, many companies in E-commerce industry need to adopt ecommerce rating and review tools.

We will discuss that what these review tools can do best for your business. We also going to share with you in this article an overview of some of the best ecommerce ratings in market.

Some interesting points that you would like to know about E-commerce ratings and Review Tools

Building up trust among online consumers is vital to all E-commerce companies. Near about 90% of consumers read online reviews for checking out transparency and validity. I can no longer deny the popularity of online reviews. These online reviews could be used for positive promotion. For improving google rankings. For showing up brands personality.

Thoughts on negative reviews

When you talk about transparency, the words negative reviews may flash across your mind. Let me clear your dilemma that negative reviews do have potential. Just think if a company has only positive review how are you going to trust that company. Don’t be afraid of your business. In one of the research done by REEVOO shows that shoppers that go out with bad reviews of the company, increases sales by 67% of that company. So, if you are facing some negative reviews, do not end up your efforts.

Some of the best E-commerce ratings and Review tools

a.      Trustpilot

Trustpilot is one of a famous review software use to build up trust with customers. When you use this review tool as a user, you are able to upload mailing lists and send out email invites to customers asking to review them. You are able to send this out right after a customer has made a purchase. Then reviews are sent to search engines such as Google or Bing.

Users can check up on the progress of their reviews over there. For example: the total no of reviews collected, in a secured environment. You are also able to respond to assessments here. 

b.     Feefo

Feefo is another review tool that works almost the same as TrustPilot works. Feefo sends out emails inviting customers to provide a review about the products. You can choose to customize display of website reviews, which includes rating percentage display, text display and star rating display. For analysis, the dashboard provides integration tools such as an API and a Facebook for social sharing.

c.      Kiyoh

Kiyoh offers competitive prices and features for ratings and reviews. It is similar to Trustpilot which is expensive one. This E-commerce rating and review tool focuses on ratings and reviews like others. It confides on a review alarm that notifies you of any new, incoming reviews. For both positive and negative reviews and ratings. You can respond to reviews of your customers in this software too.

d.     Bazaarvoice

Bazaarvoice software includes conversational application. In Bazaarvoice conversation as a business you are able to collect reviews from your customers. Visitors can also ask questions and can share their opinion, videos, photos.

e.      Ekomi

Ekomi software is very similar to TrustPilot. Their functionalities are almost same. This review tool’s reviews are placed on the user’s website using a widget. Reviews are collected in various ways which include pop ups, via email, via a tablet in a physical store or via text messages.

f.       Trustspots

The review tool Trustspots is also sharing some similarities with Trustpilot and Ekomi. In this review tool users can make a profile page and create widgets for their website for grabbing reviews. Trustspots also provide a deep and honest analytic functionality that gives users deep insight view that how customers are engaging with emails. This review and rating tool offers standard integrations with various web shop systems just like Shopify and Magento.

g.      Reziew

Reziew is a customer review software that includes video and photo reviews. This review tool also offers advanced product review syndication enabling the user to grab huge number of review across various websites.

h.     Reevoo

Reevoo is considered as more high-end review tool among all other rating and review tools. In addition to non-specific web shop reviews, this tool offers assessments at each product level as well. The Reevoo software (review tool) runs on your product pages. This review and rating tool shows several reviews at product level. 

i.       Yelp

Yelp is one of the most popular internet review and rating tool. Intended for local businesses and restaurants, Yelp makes use of long-form reviews to get detailed information from the reviewers. You need to be active at Yelp business page for receiving reviews. Yelp provides you a free suite of tools where you can respond to these reviews as well as track visitor engagement.

j.       Reviews.co.uk

Reviews.co.uk provides you product reviews, company reviews, and in-store customer ratings all on one platform. Users are able to reply to reviews in real-time. They can request reviews via a customizable email.

k.      Yotpo

Yotpo provides a wide variety of review and rating tools in its suite. This review and rating tool is experienced in review generation. Yotpo sends out automated emails to customers right after purchase and upselling purposes.

l.       Power reviews

Power reviews is a customer engagement review tool that allows users to collect reviews from customers. This tool also answer the questions of the customers. These reviews are distributed to all major search engines like google using their advanced syndication network. This review tool can also measure social traffic and content generation on the website.

m.    TestFreaks

TestFreaks review and rating tool provides syndicated reviews taken from thousands of expert and consumer review. It also has some similar features like Review Collector review tool with youtopo. This review tool also sends email to your customers post-purchase asking for a review.

n.     Turnto

TurnTo review tool is confide with 4 different contents that are Ratings & Reviews, Community Q&A (social answers), Visual Reviews (customer generated images) and Checkout Comments (short reviews from the point of sale). TurnTo can be integrated with customer profiles for further user’s experience.